Data Protection

Exchange cricket's Privacy Policy — Your data is protected

How your personal data is collected, why it's used, and how securely it's stored — exchange cricket's privacy policy covers it all with full transparency.

Last Updated: January 2026
SSL Encryption
256-bit Protection
No Third Parties
Your Data Is Never Sold
Your Control
Right to Erasure
Secure Storage
Encrypted Servers

Exchange cricket Protecting Your Privacy

We believe your data belongs to you. That's why following our privacy policy isn't just a rule for us — it's a responsibility.

SSL Encryption Protection

All your data on exchange cricket is protected with 256-bit SSL encryption. From deposits to withdrawals, every transaction is completed through secure channels.

No Data Sold to Third Parties

Your personal data is never sold or transferred to advertisers or third parties. exchange cricket does not share your information without your consent.

You're in Control

You can view, correct, or request deletion of your data at any time. exchange cricket respects your rights.

Secure Data Storage

Your data is stored on encrypted servers. We use advanced firewalls and access controls to prevent unauthorized access.

Cookie Policy Transparency

Exchange cricket only uses essential cookies. Each cookie's purpose is clearly explained, and you can disable them at any time.

Marketing Communication Preferences

You can unsubscribe from promotional messages at any time. You always have the freedom to choose how you want to hear from us.

Section 01
What Information We Collect

When you use exchange cricket, we collect certain information that is essential to providing our service. This data collection is fully transparent and strictly limited to what is necessary.

Information collected directly from you

When you open an account, make a payment, or contact support on exchange cricket, the following information is collected:

Data Type Example Requirements
Personal Information Name, date of birth, national ID number Mandatory
Contact Information Mobile number, email address Mandatory
Financial Information Mobile Pay/Nagad/Rocket number, transaction history Mandatory
Verification Information NID copy, selfie photo Required for KYC Verification
Email Address Personal Email Optional (Recommended)

Automatically Collected Information

When you use the exchange cricket website or app, certain technical information is collected automatically. This is used to maintain service quality and ensure security:

  • IP Address and Device Type
  • Browser type & operating system
  • Session duration and page visit history
  • Betting activity & transaction logs
  • App version & device ID
Please Note: Automatically collected data is not used on its own to personally identify you. It is primarily used to maintain system security and ensure service quality.
Section 02
How and Why Your Information Is Used

Exchange cricket uses collected data solely for specified purposes. Data is never used beyond its stated purpose, and no new use begins without your consent.

Primary Reasons for Use

  • Account Management: To complete registration, login, and account verification processes.
  • Payment Processing: To securely process deposit and withdrawal transactions.
  • Identity Verification (KYC): To meet legal obligations related to fraud prevention and age verification.
  • Customer Support: To resolve your issues and answer your questions.
  • Security Monitoring: To prevent fraud, money laundering, and unauthorized access.
  • Service Improvement: To analyze user experience and improve the platform.
  • Legal Compliance: To comply with applicable laws and regulations.
Our Policy: exchange cricket never sells your data to third parties for advertising purposes. Marketing communications are sent only with your consent.

Promotional Communications

If you consented to marketing communications during registration, exchange cricket may send you updates on new offers, bonuses, and tournaments. You can withdraw this consent at any time.

Section 03
Data Storage & Security

Exchange cricket employs industry-leading security measures to keep your data safe — not just technical safeguards, but strict organizational controls as well.

Technical Security Measures

  • 256-bit SSL/TLS Encryption: Industry-leading encryption applied to all data transmissions.
  • Encrypted Database: Stored data is kept in encrypted format.
  • Firewall Protection: Multi-layer firewall to block unauthorized external access.
  • Two-Factor Authentication (2FA): An additional layer of security for account logins.
  • Regular Security Audits: Regular testing conducted by third-party security experts.

Data Retention Period

Exchange cricket does not retain your data beyond what is necessary. Even after an account is closed, some data may be kept for a defined period due to legal obligations:

  • Transaction records: up to 5 years after account closure
  • KYC data: up to 5 years as required by law
  • Betting history: full history for the duration of the active account
  • Support correspondence: 2 years after resolution
After the applicable retention period, data is securely deleted or anonymized so that you can no longer be identified.
Section 04
Data Sharing & Third Parties

Exchange cricket does not sell your data to third parties. However, limited information may be shared with trusted partners where necessary to deliver our services.

When Data Is Shared

  • Payment Processors: Only the information necessary to process transactions with Mobile Pay, Nagad, and Rocket.
  • Technology Service Providers: Hosting and cloud service providers bound by strict confidentiality agreements.
  • Fraud Prevention Services: Security partners that detect unauthorized activity.
  • Legal Authorities: To cooperate with investigations pursuant to a court order or government directive.
Important: All third-party partners are contractually bound to uphold exchange cricket's privacy standards. They may not use the data they receive for any other purpose of their own.

International Data Transfers

Exchange cricket primarily uses Bangladesh-based data storage. However, for technical reasons, data may be processed on servers in other countries in some cases. Where this occurs, an equivalent level of security is ensured to protect your information.

Section 05
Cookies & Tracking Technologies

Exchange cricket uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help improve the site's functionality.

Cookie Type Purpose Duration
Essential Cookies Login sessions, security tokens Cleared at End of Session
Functional Cookies Remembering language preferences and account settings 30 Days
Analytics Cookies Page visit analysis and understanding usage patterns 1 Year
Security Cookies Fraud detection, CSRF protection Session-based

How to Disable Cookies

You can disable or delete cookies through your browser settings. Please note that turning off essential cookies may affect the functionality of certain exchange cricket features.

Section 06
Your Rights & Controls
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Exchange cricket believes you should have full control over your own data. We guarantee the following rights:

Right to Access
You may request to know what personal information we hold about you.
Right to Rectification
You may request corrections to inaccurate or outdated information.
Right to Erasure
You may request deletion of your data under certain conditions.
Right to Restrict Processing
You can request that data processing be restricted in certain circumstances.
Right to Portability
You may request your data in a structured, portable format.
Right to Object
You may object to the use of your data for marketing or profiling purposes.

How to Exercise Your Rights

To exercise any of your rights support@exchangecricket.wsemail us or reach out via live chat. We will respond to your request within 30 business days. Complex cases may require up to an additional 60 days, but you will be notified accordingly.

Please Note: In certain cases, legal obligations may prevent us from fully processing a request to delete your data. When this happens, we will clearly explain the reasons.
Section 07
Protection of Minors

Exchange cricket strictly does not provide services to anyone under the age of 18. We take special precautions to protect the data of minors.

  • Age verification is mandatory at the time of registration.
  • In cases of suspicion, age is re-verified through KYC documentation.
  • If we become aware that a minor's data has been collected, it will be deleted immediately and the account will be closed.
  • If parents have any concerns, please contact our support immediately.
If you suspect a child or someone underage in your care is using exchange cricket, please support@exchangecricket.wslet us know. We will take immediate action.
Section 08
Privacy Policy Updates

Exchange cricket may update this privacy policy from time to time. Revisions may be necessary due to service improvements, changes in law, or the addition of new features.

Change Notifications

For significant changes, exchange cricket will notify you through the following methods:

  • SMS notifications to your registered mobile number
  • App push notifications
  • A clear notice on the website homepage
  • Pop-up notification at login

Continued use of exchange cricket after any changes constitutes your acceptance of the updated policy. If you do not agree with the changes, you may request to close your account.

Last Updated: This privacy policy was last updated in January 2026. The date of the latest update is always displayed at the top of the page.
Section 09
Contact & Complaints

If you have any questions, concerns, or complaints regarding this privacy policy, exchange cricket's data protection team is always ready to help.

Contact Methods

  • Email: support@exchangecricket.ws
  • Live Chat: Available 24/7 on website & app
  • Support Ticket: From the Help section in your account

Complaints Process

We aim to provide an initial response within 7 business days of receiving a privacy-related complaint and a full resolution within 30 business days. Complex matters may take longer, but you will be kept updated at every step.

Learn more: For answers to common questions, visit our FAQ page View. To learn about the rules Terms & Conditions Read.

Enjoy exchange cricket with your data kept secure

Join Bangladesh's trusted cricket betting platform — where your privacy comes first.

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